Frequently Asked Questions

Find clear answers to common queries about our financial and loan services, built for transparency and trust.

Your Questions, Answered

1. What services does Weekline offer?

Weekline Investment and Trading Company Ltd provides a range of credit solutions including Instant Personal Loans, Personal Loans, Gold Loans, and Business Loans. Our offerings are supported by a technology-enabled platform designed to ensure efficiency, security, and transparency throughout the lending process.

2. How efficient is the loan approval process?

Our digital verification and internal credit assessment systems enable quick eligibility checks and timely approvals. Disbursal timelines may vary based on the product and completion of required verifications.

3. What documents are required to apply?

Applicants are generally required to submit basic documentation such as PAN, Aadhaar, address proof, and income-related documents. For Gold Loans, gold valuation and verification are conducted as part of the process.

4. Is my personal and financial data secure?

Yes. We follow robust data security protocols, including encryption and access controls, in line with applicable regulatory and data protection requirements.

5. How does Weekline ensure transparency?

We clearly communicate loan terms, applicable interest rates, charges, and repayment schedules upfront, helping customers make informed borrowing decisions.

6. Is early repayment allowed?

Yes, early repayment or foreclosure may be permitted based on the loan product and applicable terms. Any related charges, if applicable, are communicated transparently.

7. How does the Gold Loan process work?

Gold is evaluated through a transparent valuation process, after which eligible funds are disbursed. Pledged gold is stored securely and insured until the loan is repaid.

8. Are Instant Personal Loans safe to use?

When availed responsibly from a registered NBFC, Instant Personal Loans can be a suitable option for managing short-term financial needs. Customers are encouraged to review repayment terms carefully.

9. Who is eligible to apply for Business Loans?

Business Loans are available to eligible individuals and entities with verifiable income records and an operational business account, subject to internal credit assessment.

10. How can I contact customer support?

Our customer support team can be reached through phone, email, or the website’s contact form. We aim to provide timely assistance and clear communication at every stage.